Privacy Policy

Introduction

Glamzn AI ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://glamzn.ai, use our application, or use any of our services, including SupportGPT, Social Planner Pro, CV IA, PDF Chat, and TikTok integration. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our newsletter
• Contact our support team
• Use our products and services
• Complete forms on our website

This information may include:

• Contact information (name, email address, phone number)
• Billing information (billing address, payment method details)
• Account credentials (username, password)
• Business information (company name, size, industry)
• Any other information you choose to provide

Information Automatically Collected

When you visit our website or use our services, we may automatically collect:

• IP address
• Browser type and version
• Operating system
• Device information
• Usage data (pages visited, features used, time spent)
• Referring URLs

Information from Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and preferences.

Information from Third Parties

We may receive information about you from third-party sources, such as business partners, marketing affiliates, social media platforms, and data analytics providers.

Social Media Platform Integrations

Our Social Planner feature integrates with various social media platforms. When you connect your social media accounts, we collect certain data via OAuth login and API calls.

TikTok (Login Kit, Content Posting API)

When you connect your TikTok account, we may collect:

• Avatar (profile picture)
• Display name
• Username
• Email address
• Follower and following count
• Likes count
• Public videos
• Bio (profile description)

TikTok Privacy Policy

Other integrated platforms: Google (YouTube), Twitter/X, LinkedIn, Facebook, Instagram, Pinterest.

All social media data is collected via OAuth login authorization and subsequent API calls. We only access data that you have explicitly authorized during the connection process.

Third-Party Tracking Technologies

We use third-party SDKs and tracking technologies:

• TikTok SDK: Used for authenticating users and enabling content posting
• Google OAuth SDK: Used for authenticating users and accessing authorized Google/YouTube data
• Social media platform APIs: Used for publishing content and retrieving analytics data

How We Use Your Information

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to inquiries and provide customer support
• Send administrative information, updates, and security alerts
• Send marketing communications (with your consent where required)
• Personalize your experience and deliver tailored content
• Monitor and analyze usage patterns and trends
• Protect against malicious, deceptive, or illegal activity
• Comply with legal obligations
• Schedule and publish content to your connected social media accounts
• Analyze social media performance and engagement metrics

Legal Basis for Processing (EU/UK Users)

• Performance of a contract when we provide you with our services
• Legitimate interests in operating and improving our business
• Compliance with legal obligations
• Your consent, where applicable

Data Retention

We retain your personal data for the duration of your account. Social media tokens are refreshed automatically and deleted upon account deletion or disconnection. We delete your data within 30 days of account deletion request.

When determining the specific retention period, we consider:

• The amount, nature, and sensitivity of the personal data
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the data
• Whether we can achieve those purposes through other means
• Applicable legal requirements

Data Sharing and Disclosure

We do not sell your personal information. We do not use TikTok data for cross-context behavioral advertising.

Service Providers

We engage trusted third-party companies to facilitate our services.

Business Transfers

If involved in a merger, acquisition, or sale, your information may be transferred.

Legal Requirements

We may disclose your information if required by law.

With Your Consent

We may share your information with third parties when we have your consent.

Social Media Platform Data Usage Restrictions

• TikTok data is used solely for Social Planner functionality
• We do not build user profiles beyond what is necessary
• Data from platforms is not shared for marketing or advertising
• We comply with each platform's developer terms and data usage policies

Data Deletion and Access Revocation

• Request deletion by emailing [email protected] or through account settings
• Disconnect any social media account at any time from account settings
• Upon disconnection, all associated tokens and platform-specific data are deleted immediately
• All data permanently purged within 30 days of account deletion
• Revoke access directly from the respective platform's settings

International Data Transfers

We implement appropriate safeguards including:

• Standard Contractual Clauses approved by the European Commission
• Privacy Shield certification (where applicable)
• Binding Corporate Rules (where applicable)

Your Rights and Choices

For EU/UK/California Residents:

• Right to access and receive a copy of your personal data
• Right to rectify inaccurate personal data
• Right to erasure (the "right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

For All Users:

• Opt-out of marketing communications
• Cookies settings and Do Not Track
• Account information management

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we take steps to remove that information from our servers.

Third-Party Links and Services

Our website and services may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our website with an updated revision date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy:

Email: [email protected]

Website: https://glamzn.ai

For EU/UK Users: You have the right to lodge a complaint with your local data protection authority.

Additional Information for California Residents

Categories of personal information we collect:

• Identifiers
• Personal information categories listed in the California Customer Records statute
• Commercial information
• Internet or other electronic network activity information
• Geolocation data
• Professional or employment-related information

Your Rights Under the CCPA:

• Right to know about personal information collected, disclosed, or sold
• Right to request deletion of personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising consumer rights

Additional Information for European Users

Data Controller: Glamzn AI

Data Protection Officer: [email protected]