European customs regulations changed, and scammers immediately found a way to weaponize the update. Since the EU implemented the tax on small packages entering from outside the union, a massive wave of phishing campaigns has targeted consumers. If you run an e-commerce brand or handle shipping logistics, your customers are currently being targeted by SMS and email campaigns pretending to be your delivery partners. This directly impacts your customer support volume, your brand reputation, and your transactional message deliverability.
You cannot afford to ignore this trend